DR-26-041207
Cascade Home Goods · CUS-CASCADE · Invoice INV-9216572 · Charge ACCT-01 · Filed Nov 9, 2026
EscalateManager to Review
Current Owner
Naomi Castellano
Manager
Requested Credit
$3,150.00
Approved Amount
Pending decision
Required Authority
Manager
Invoiced Amount
$3,150.00
| Time | Actor | Role | Action | Before | After | Decision | Note / routing |
|---|---|---|---|---|---|---|---|
| Nov 9, 2026, 12:15 PM | Tomás Reyes | Senior | escalated | Tomás Reyes | Naomi Castellano | — | Wrong account confirmed against the account map. Over my limit. · Wrong account confirmed against the account map. Over my limit. · Wrong account confirmed against the account map. Over my limit. |
| Nov 9, 2026, 11:15 AM | Adjudication engine | System | assigned | — | Naomi Castellano | — | — |
| Nov 9, 2026, 10:15 AM | Adjudication engine | System | engine evaluated | Open | approve | — | RULE-01 |
| Nov 9, 2026, 9:15 AM | Adjudication engine | System | filed | — | Open | — | — |