OnTracDisputes
ManagerNaomi Castellano

DR-26-041220

Pacific Pet Supply · CUS-PACIFIC · Invoice · Charge INV-00 · Filed Sep 10, 2026

Denied
Current Owner
Unassigned
Requested Credit
$0.00
Approved Amount
Required Authority
Junior
Invoiced Amount
$0.00

Customer Summary

Customer
Pacific Pet Supply
Invoice
Tracking Number
C37125427062
Charge Code
INV-00
Final Status
Denied
Approved / Denied Amount
$0.00
Reason
The submission could not be processed because invoice number was missing.
Close Date
Sep 12, 2026

Customer communication

  • Summary Generated
    Sep 12, 2026, 7:15 AM
    Yes
  • Customer Notification
    Sep 10, 2026, 10:15 AM
    Yes
  • Collections Notification
    Not yet
  • Credit Memo Attached
    Not yet

Customer notification

Dispute DR-26-041220 could not be accepted
Hello Pacific Pet Supply,

We could not open dispute DR-26-041220 for tracking number C37125427062.

Reason: The submission could not be processed because invoice number was missing.

Please resubmit with the missing field completed and we will review it right away.

OnTrac Billing Support