DR-26-041256
Redwood Nutrition · CUS-REDWOOD · Invoice INV-9041320 · Charge DSC-11 · Filed Aug 26, 2026
Open
Current Owner
Naomi Castellano
Manager
Requested Credit
$6,679.16
Approved Amount
Pending decision
Required Authority
Manager
Invoiced Amount
$6,843.12
Review Details
System / Adjudication Result
- System Recommendation
- Deny
- Matched rule
- Pricing / contract validation
- Explanation
- Contracted pricing aligns with system and billed pricing.
Key evidence
Contracted rate
$9.05 / pkg
Billed rate
$6,843.12
System rate
$9.05 / pkg
Result
Match
- Applicable contractSource: Salesforce
- Redwood Nutrition National
- AmendmentSource: Salesforce
- Amendment 1
- Effective periodSource: SharePoint
- Invoice date Aug 17, 2026
Supporting data
Submission & Account+−
- Initial dispute submissionSource: Customer submission
- SUB-26-0308 · Portal · Aug 26, 2026, 9:15 AM
- Submission ID
- SUB-26-0308
- Intake channelSource: Customer submission
- Portal
- Submission date/timeSource: Customer submission
- Aug 26, 2026, 9:15 AM
- Original descriptionSource: Customer submission
- The billed rate does not match our contracted discount.
- Account IDSource: OneLook
- CUS-REDWOOD
- Customer branch IDSource: OneLook
- CUS-REDWOOD
- Customer return addressSource: OneLook
- 880 Harbor Ave, Tacoma WA 98402
- Delivery addressSource: OneLook
- 880 Harbor Ave, Tacoma WA 98402
Contract & Terms+−
- Applicable contractSource: Salesforce
- Redwood Nutrition National
- Relevant amendmentSource: Salesforce
- Amendment 1
- Contracted dispute periodSource: SharePoint
- 120 days
- Filing windowSource: SharePoint
- Through Dec 15, 2026, 9:15 AM
- Contract discounted ratesSource: SharePoint
- 15% · $9.05 / pkg
- Relevant effective datesSource: SharePoint
- Invoice date Aug 17, 2026
Package & Measurements+−
- Package measurements
- Not available
Charges & Pricing+−
- Disputed charge
- Not aligned with contracted discounts
- Charge codeSource: SSRS
- DSC-11
- Billed pricingSource: SSRS
- $6,843.12
- System pricingSource: vPOX
- $9.05 / pkg
- Contracted pricingSource: SharePoint
- $9.05 / pkg
- Fuel rate / schedule
- Not available
- Zone
- Not available
- Effective rate periodSource: SharePoint
- Invoice date Aug 17, 2026
Reference Data & Sources+−
- Initial dispute submissionSource: Customer submission
- Customer submission
- Applicable contractSource: Salesforce
- Salesforce
- Contracted discount / rateSource: SharePoint
- SharePoint
- Billed priceSource: SSRS
- SSRS
- System priceSource: vPOX
- vPOX
- Delivery addressSource: OneLook
- OneLook