OnTracDisputes
ManagerNaomi Castellano

DR-26-041258

Pacific Pet Supply · CUS-PACIFIC · Invoice INV-6362633 · Charge ACCT-01 · Filed Sep 8, 2026

EscalateManager to Review
Current Owner
Naomi Castellano
Manager
Requested Credit
$2,174.96
Approved Amount
Pending decision
Required Authority
Manager
Invoiced Amount
$2,786.73

Dispute & Customer Information

Customer
Pacific Pet Supply
Customer ID
CUS-PACIFIC
Barcode / Tracking
C33394559324
Invoice Number
INV-6362633
Charge Code
ACCT-01
Dispute Reason
Rebill to another account
Filing Date
Sep 8, 2026
Submission Date / Time
Sep 8, 2026, 9:15 AM
Filing Channel
Customer Portal
Description
This shipment was billed to the wrong account. Please rebill to the shipper of record.
Requested Credit
$2,174.96
Invoiced Amount
$2,786.73