OnTracDisputes
ManagerNaomi Castellano

DR-26-041340

Northwind Apparel · CUS-NORTHWIND · Invoice INV-0326025 · Charge ACCT-01 · Filed Sep 10, 2026

Under ReviewPeer Review
Current Owner
Tomás Reyes
Senior
Requested Credit
$625.36
Approved Amount
Pending decision
Required Authority
Senior
Invoiced Amount
$716.32

Review Details

System / Adjudication Result
System Recommendation
Approve
Matched rule
Rebill / wrong-account rule
Explanation
Rebill / wrong-account approval rule matched.
Key evidence
Current account / customer branch
Source: SSRS
Northwind Apparel
Rebill context
Source: OneLook
NW-4410
Customer description
Source: Customer submission
This shipment was billed to the wrong account. Please rebill to the shipper of record.
Submission
Source: Customer submission
SUB-26-0341 · Portal · Sep 10, 2026, 9:15 AM
Result Match
Supporting data
Submission & Account+
Initial dispute submission
Source: Customer submission
SUB-26-0341 · Portal · Sep 10, 2026, 9:15 AM
Submission ID
SUB-26-0341
Intake channel
Source: Customer submission
Portal
Submission date/time
Source: Customer submission
Sep 10, 2026, 9:15 AM
Original description
Source: Customer submission
This shipment was billed to the wrong account. Please rebill to the shipper of record.
Account ID
Source: OneLook
CUS-NORTHWIND
Customer branch ID
Source: OneLook
CUS-NORTHWIND
Customer return address
Source: OneLook
4410 Cottonwood Ln, Bozeman MT 59718
Delivery address
Source: OneLook
4410 Cottonwood Ln, Bozeman MT 59718
Contract & Terms+
Applicable contract
Source: Salesforce
Northwind Apparel Master 2025
Relevant amendment
Source: Salesforce
Amendment 2
Contracted dispute period
Source: SharePoint
90 days
Filing window
Source: SharePoint
Through Nov 30, 2026, 9:15 AM
Contract discounted rates
Source: SharePoint
18% · $8.40 / pkg
Relevant effective dates
Source: SharePoint
Invoice date Sep 1, 2026
Package & Measurements+
Package measurements
Not available
Charges & Pricing+
Disputed charge
Rebill to another account
Charge code
Source: SSRS
ACCT-01
Billed pricing
Source: SSRS
$716.32
System pricing
Source: vPOX
$8.40 / pkg
Contracted pricing
Source: SharePoint
$8.40 / pkg
Fuel rate / schedule
Not available
Zone
Not available
Effective rate period
Source: SharePoint
Invoice date Sep 1, 2026
Reference Data & Sources+
Initial dispute submission
Source: Customer submission
Customer submission
Billed account
Source: SSRS
SSRS
Shipper of record
Source: OneLook
OneLook
Contract and list lookups
Source: SharePoint
SharePoint
Applicable contract
Source: Salesforce
Salesforce