DR-26-040998
Redwood Nutrition · CUS-REDWOOD · Invoice INV-2024172 · Charge ACCT-01 · Filed Aug 21, 2026
Completed
Current Owner
Leah Okafor
Junior
Requested Credit
$890.00
Approved Amount
$890.00
Required Authority
Senior
Invoiced Amount
$890.00
Review Details
System / Adjudication Result
- System Recommendation
- Manual Review
- Matched rule
- Duplicate check · Rebill / wrong-account rule
- Explanation
- Multiple adjudication rules produced conflicting outcomes.
Key evidence
- DescriptionSource: Customer submission
- This shipment was billed to the wrong account. Please rebill to the shipper of record.
Result Needs review
Supporting data
Submission & Account+−
- Initial dispute submissionSource: Customer submission
- SUB-26-0301 · Email · Aug 21, 2026, 9:15 AM
- Submission ID
- SUB-26-0301
- Intake channelSource: Customer submission
- Submission date/timeSource: Customer submission
- Aug 21, 2026, 9:15 AM
- Original descriptionSource: Customer submission
- This shipment was billed to the wrong account. Please rebill to the shipper of record.
- Account IDSource: OneLook
- CUS-REDWOOD
- Customer branch IDSource: OneLook
- CUS-REDWOOD
- Customer return addressSource: OneLook
- 880 Harbor Ave, Tacoma WA 98402
- Delivery addressSource: OneLook
- 880 Harbor Ave, Tacoma WA 98402
Contract & Terms+−
- Applicable contractSource: Salesforce
- Redwood Nutrition National
- Relevant amendmentSource: Salesforce
- Amendment 1
- Contracted dispute periodSource: SharePoint
- 120 days
- Filing windowSource: SharePoint
- Through Dec 4, 2026, 9:15 AM
- Contract discounted ratesSource: SharePoint
- 15% · $9.05 / pkg
- Relevant effective datesSource: SharePoint
- Invoice date Aug 6, 2026
Package & Measurements+−
- Package measurements
- Not available
Charges & Pricing+−
- Disputed charge
- Rebill to another account
- Charge codeSource: SSRS
- ACCT-01
- Billed pricingSource: SSRS
- $890.00
- System pricingSource: vPOX
- $9.05 / pkg
- Contracted pricingSource: SharePoint
- $9.05 / pkg
- Fuel rate / schedule
- Not available
- Zone
- Not available
- Effective rate periodSource: SharePoint
- Invoice date Aug 6, 2026
Reference Data & Sources+−
- Initial dispute submissionSource: Customer submission
- Customer submission
- Matching tracking numberSource: SSRS
- SSRS
- Matching disputeSource: SharePoint
- SharePoint
- Shipper of recordSource: OneLook
- OneLook
- Applicable contractSource: Salesforce
- Salesforce