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DR-26-041220

Pacific Pet Supply · CUS-PACIFIC · Invoice — · Charge INV-00 · Filed Sep 10, 2026

Denied

Current Owner

Unassigned

Requested Credit

$0.00

Approved Amount

—

Required Authority

Junior

Invoiced Amount

$0.00

Overview Adjudication Review Financial · Oracle/FDI Customer Summary Audit Trail

Review Details

System / Adjudication Result

System Recommendation: Manual Review
Matched rule: None
Explanation: No adjudication rule produced a definitive recommendation.

Key evidence

Result Needs review

Supporting data

Submission & Account+

Initial dispute submission Source: Customer submission: SUB-26-0339 · Portal · Sep 10, 2026, 9:15 AM
Submission ID: SUB-26-0339
Intake channel Source: Customer submission: Portal
Submission date/time Source: Customer submission: Sep 10, 2026, 9:15 AM
Original description Source: Customer submission: Not available
Account ID Source: OneLook: CUS-PACIFIC
Customer branch ID Source: OneLook: CUS-PACIFIC
Customer return address Source: OneLook: 15 Market St, Portland OR 97214
Delivery address Source: OneLook: 15 Market St, Portland OR 97214

Contract & Terms+

Applicable contract Source: Salesforce: Pacific Pet Supply Regional
Relevant amendment Source: Salesforce: Not available
Contracted dispute period Source: SharePoint: 45 days
Filing window Source: SharePoint: Through Oct 17, 2026, 9:15 AM
Contract discounted rates Source: SharePoint: 10% · $6.80 / pkg
Relevant effective dates Source: SharePoint: Invoice date Sep 2, 2026

Package & Measurements+

Package measurements: Not available

Charges & Pricing+

Disputed charge: Invalid charge
Charge code Source: SSRS: INV-00
Billed pricing Source: SSRS: $0.00
System pricing Source: vPOX: $7.10 / pkg
Contracted pricing Source: SharePoint: $6.80 / pkg
Fuel rate / schedule: Not available
Zone: Not available
Effective rate period Source: SharePoint: Invoice date Sep 2, 2026

Reference Data & Sources+

Initial dispute submission Source: Customer submission: Customer submission
Delivery address Source: OneLook: OneLook
Contract and list lookups Source: SharePoint: SharePoint
Applicable contract Source: Salesforce: Salesforce