DR-26-041229
Harbor & Vine · CUS-HARBOR · Invoice INV-2134777 · Charge ADR-09 · Filed Sep 10, 2026
Open
Current Owner
Marcus Bell
Trainee
Requested Credit
$180.00
Approved Amount
Pending decision
Required Authority
Junior
Invoiced Amount
$180.00
Review Details
System / Adjudication Result
- System Recommendation
- Manual Review
- Matched rule
- None
- Explanation
- No adjudication rule produced a definitive recommendation.
Key evidence
- DescriptionSource: Customer submission
- The address correction charge was applied in error.
Result Needs review
Supporting data
Submission & Account+−
- Initial dispute submissionSource: Customer submission
- SUB-26-0340 · Email · Sep 10, 2026, 9:15 AM
- Submission ID
- SUB-26-0340
- Intake channelSource: Customer submission
- Submission date/timeSource: Customer submission
- Sep 10, 2026, 9:15 AM
- Original descriptionSource: Customer submission
- The address correction charge was applied in error.
- Account IDSource: OneLook
- CUS-HARBOR
- Customer branch IDSource: OneLook
- CUS-HARBOR
- Customer return addressSource: OneLook
- 12 Vine Ct, Santa Rosa CA 95401
- Delivery addressSource: OneLook
- 12 Vine Ct, Santa Rosa CA 95401
Contract & Terms+−
- Applicable contractSource: Salesforce
- Harbor & Vine Standard
- Relevant amendmentSource: Salesforce
- Not available
- Contracted dispute periodSource: SharePoint
- 30 days
- Filing windowSource: SharePoint
- Through Sep 23, 2026, 9:15 AM
- Contract discounted ratesSource: SharePoint
- 8% · $6.25 / pkg
- Relevant effective datesSource: SharePoint
- Invoice date Aug 24, 2026
Package & Measurements+−
- Package measurements
- Not available
Charges & Pricing+−
- Disputed charge
- Invalid charge
- Charge codeSource: SSRS
- ADR-09
- Billed pricingSource: SSRS
- $180.00
- System pricingSource: vPOX
- $6.25 / pkg
- Contracted pricingSource: SharePoint
- $6.25 / pkg
- Fuel rate / schedule
- Not available
- Zone
- Not available
- Effective rate periodSource: SharePoint
- Invoice date Aug 24, 2026
Reference Data & Sources+−
- Initial dispute submissionSource: Customer submission
- Customer submission
- Delivery addressSource: OneLook
- OneLook
- Contract and list lookupsSource: SharePoint
- SharePoint
- Applicable contractSource: Salesforce
- Salesforce