DR-26-041248
Silverline Electronics · CUS-SILVERLINE · Invoice INV-9553043 · Charge RES-07 · Filed Aug 22, 2026
Open
Current Owner
Unassigned
Requested Credit
$957.89
Approved Amount
Pending decision
Required Authority
Senior
Invoiced Amount
$1,329.79
Review Details
System / Adjudication Result
- System Recommendation
- Deny
- Matched rule
- Residential address validation
- Explanation
- Delivery address is not on the approved-address list.
Key evidence
- Delivery addressSource: OneLook
- 900 Industrial Pkwy, Sparks NV 89431
- Approved-address-list lookupSource: SharePoint
- Not on the approved address list
- Applicable list / effective date
- Not available
Result Not on list
Supporting data
Submission & Account+−
- Initial dispute submissionSource: Customer submission
- SUB-26-0302 · Portal · Aug 22, 2026, 9:15 AM
- Submission ID
- SUB-26-0302
- Intake channelSource: Customer submission
- Portal
- Submission date/timeSource: Customer submission
- Aug 22, 2026, 9:15 AM
- Original descriptionSource: Customer submission
- This delivery should not have been billed as residential.
- Account IDSource: OneLook
- CUS-SILVERLINE
- Customer branch IDSource: OneLook
- CUS-SILVERLINE
- Customer return addressSource: OneLook
- 900 Industrial Pkwy, Sparks NV 89431
- Delivery addressSource: OneLook
- 900 Industrial Pkwy, Sparks NV 89431
Contract & Terms+−
- Applicable contractSource: Salesforce
- Silverline Electronics 2025
- Relevant amendmentSource: Salesforce
- Amendment 3
- Contracted dispute periodSource: SharePoint
- 90 days
- Filing windowSource: SharePoint
- Through Nov 12, 2026, 9:15 AM
- Contract discounted ratesSource: SharePoint
- 22% · $11.20 / pkg
- Relevant effective datesSource: SharePoint
- Invoice date Aug 14, 2026
- Contract discounted surcharges
- Not available
Package & Measurements+−
- Package measurements
- Not available
Charges & Pricing+−
- Disputed charge
- Invalid charge
- Charge codeSource: SSRS
- RES-07
- Billed pricingSource: SSRS
- $1,329.79
- System pricingSource: vPOX
- $11.20 / pkg
- Contracted pricingSource: SharePoint
- $11.20 / pkg
- Fuel rate / schedule
- Not available
- Zone
- Not available
- Effective rate periodSource: SharePoint
- Invoice date Aug 14, 2026
Reference Data & Sources+−
- Initial dispute submissionSource: Customer submission
- Customer submission
- Delivery addressSource: OneLook
- OneLook
- Approved-address-list lookupSource: SharePoint
- SharePoint
- Applicable contractSource: Salesforce
- Salesforce