DR-26-041250
Harbor & Vine · CUS-HARBOR · Invoice INV-9944732 · Charge DSC-11 · Filed Aug 29, 2026
Open
Current Owner
Unassigned
Requested Credit
$1,816.62
Approved Amount
Pending decision
Required Authority
Senior
Invoiced Amount
$2,248.74
Review Details
System / Adjudication Result
- System Recommendation
- Deny
- Matched rule
- Pricing / contract validation
- Explanation
- Contracted pricing aligns with system and billed pricing.
Key evidence
Contracted rate
$6.25 / pkg
Billed rate
$2,248.74
System rate
$6.25 / pkg
Result
Match
- Applicable contractSource: Salesforce
- Harbor & Vine Standard
- AmendmentSource: Salesforce
- Not available
- Effective periodSource: SharePoint
- Invoice date Aug 12, 2026
Supporting data
Submission & Account+−
- Initial dispute submissionSource: Customer submission
- SUB-26-0311 · Portal · Aug 29, 2026, 9:15 AM
- Submission ID
- SUB-26-0311
- Intake channelSource: Customer submission
- Portal
- Submission date/timeSource: Customer submission
- Aug 29, 2026, 9:15 AM
- Original descriptionSource: Customer submission
- The billed rate does not match our contracted discount.
- Account IDSource: OneLook
- CUS-HARBOR
- Customer branch IDSource: OneLook
- CUS-HARBOR
- Customer return addressSource: OneLook
- 12 Vine Ct, Santa Rosa CA 95401
- Delivery addressSource: OneLook
- 12 Vine Ct, Santa Rosa CA 95401
Contract & Terms+−
- Applicable contractSource: Salesforce
- Harbor & Vine Standard
- Relevant amendmentSource: Salesforce
- Not available
- Contracted dispute periodSource: SharePoint
- 30 days
- Filing windowSource: SharePoint
- Through Sep 11, 2026, 9:15 AM
- Contract discounted ratesSource: SharePoint
- 8% · $6.25 / pkg
- Relevant effective datesSource: SharePoint
- Invoice date Aug 12, 2026
Package & Measurements+−
- Package measurements
- Not available
Charges & Pricing+−
- Disputed charge
- Not aligned with contracted discounts
- Charge codeSource: SSRS
- DSC-11
- Billed pricingSource: SSRS
- $2,248.74
- System pricingSource: vPOX
- $6.25 / pkg
- Contracted pricingSource: SharePoint
- $6.25 / pkg
- Fuel rate / schedule
- Not available
- Zone
- Not available
- Effective rate periodSource: SharePoint
- Invoice date Aug 12, 2026
Reference Data & Sources+−
- Initial dispute submissionSource: Customer submission
- Customer submission
- Applicable contractSource: Salesforce
- Salesforce
- Contracted discount / rateSource: SharePoint
- SharePoint
- Billed priceSource: SSRS
- SSRS
- System priceSource: vPOX
- vPOX
- Delivery addressSource: OneLook
- OneLook