DR-26-041254
Cascade Home Goods · CUS-CASCADE · Invoice INV-5066530 · Charge ADR-09 · Filed Sep 10, 2026
Open
Current Owner
Tomás Reyes
Senior
Requested Credit
$1,165.19
Approved Amount
Pending decision
Required Authority
Senior
Invoiced Amount
$1,510.60
Review Details
System / Adjudication Result
- System Recommendation
- Manual Review
- Matched rule
- None
- Explanation
- No adjudication rule produced a definitive recommendation.
Key evidence
- DescriptionSource: Customer submission
- The address correction charge was applied in error.
Result Needs review
Supporting data
Submission & Account+−
- Initial dispute submissionSource: Customer submission
- SUB-26-0342 · Portal · Sep 10, 2026, 9:15 AM
- Submission ID
- SUB-26-0342
- Intake channelSource: Customer submission
- Portal
- Submission date/timeSource: Customer submission
- Sep 10, 2026, 9:15 AM
- Original descriptionSource: Customer submission
- The address correction charge was applied in error.
- Account IDSource: OneLook
- CUS-CASCADE
- Customer branch IDSource: OneLook
- CUS-CASCADE
- Customer return addressSource: OneLook
- 2201 Sunset Rd, Henderson NV 89014
- Delivery addressSource: OneLook
- 2201 Sunset Rd, Henderson NV 89014
Contract & Terms+−
- Applicable contractSource: Salesforce
- Cascade Home Goods 2024–2026
- Relevant amendmentSource: Salesforce
- Not available
- Contracted dispute periodSource: SharePoint
- 60 days
- Filing windowSource: SharePoint
- Through Nov 2, 2026, 9:15 AM
- Contract discounted ratesSource: SharePoint
- 12% · $7.15 / pkg
- Relevant effective datesSource: SharePoint
- Invoice date Sep 3, 2026
Package & Measurements+−
- Package measurements
- Not available
Charges & Pricing+−
- Disputed charge
- Invalid charge
- Charge codeSource: SSRS
- ADR-09
- Billed pricingSource: SSRS
- $1,510.60
- System pricingSource: vPOX
- $7.15 / pkg
- Contracted pricingSource: SharePoint
- $7.15 / pkg
- Fuel rate / schedule
- Not available
- Zone
- Not available
- Effective rate periodSource: SharePoint
- Invoice date Sep 3, 2026
Reference Data & Sources+−
- Initial dispute submissionSource: Customer submission
- Customer submission
- Delivery addressSource: OneLook
- OneLook
- Contract and list lookupsSource: SharePoint
- SharePoint
- Applicable contractSource: Salesforce
- Salesforce