OnTracDisputes
ManagerNaomi Castellano

DR-26-041268

Redwood Nutrition · CUS-REDWOOD · Invoice INV-5443728 · Charge DUP-02 · Filed Sep 1, 2026

EscalateDirector to Review
Current Owner
Victor Hale
Director
Requested Credit
$32,476.47
Approved Amount
Pending decision
Required Authority
Director
Invoiced Amount
$41,867.56

Review Details

System / Adjudication Result
System Recommendation
Manual Review
Matched rule
None
Explanation
No adjudication rule produced a definitive recommendation.
Key evidence
Description
Source: Customer submission
This charge was already disputed on a prior filing.
Result Needs review
Supporting data
Submission & Account+
Initial dispute submission
Source: Customer submission
SUB-26-0314 · Portal · Sep 1, 2026, 9:15 AM
Submission ID
SUB-26-0314
Intake channel
Source: Customer submission
Portal
Submission date/time
Source: Customer submission
Sep 1, 2026, 9:15 AM
Original description
Source: Customer submission
This charge was already disputed on a prior filing.
Account ID
Source: OneLook
CUS-REDWOOD
Customer branch ID
Source: OneLook
CUS-REDWOOD
Customer return address
Source: OneLook
880 Harbor Ave, Tacoma WA 98402
Delivery address
Source: OneLook
880 Harbor Ave, Tacoma WA 98402
Contract & Terms+
Applicable contract
Source: Salesforce
Redwood Nutrition National
Relevant amendment
Source: Salesforce
Amendment 1
Contracted dispute period
Source: SharePoint
120 days
Filing window
Source: SharePoint
Through Dec 16, 2026, 9:15 AM
Contract discounted rates
Source: SharePoint
15% · $9.05 / pkg
Relevant effective dates
Source: SharePoint
Invoice date Aug 18, 2026
Package & Measurements+
Package measurements
Not available
Charges & Pricing+
Disputed charge
Duplicate charge
Charge code
Source: SSRS
DUP-02
Billed pricing
Source: SSRS
$41,867.56
System pricing
Source: vPOX
$9.05 / pkg
Contracted pricing
Source: SharePoint
$9.05 / pkg
Fuel rate / schedule
Not available
Zone
Not available
Effective rate period
Source: SharePoint
Invoice date Aug 18, 2026
Reference Data & Sources+
Initial dispute submission
Source: Customer submission
Customer submission
Delivery address
Source: OneLook
OneLook
Contract and list lookups
Source: SharePoint
SharePoint
Applicable contract
Source: Salesforce
Salesforce
Your Authority
$25,000.00
Required Authority
Director
Dispute Amount
$41,867.56