DR-26-041294
Pacific Pet Supply · CUS-PACIFIC · Invoice INV-2017170 · Charge RBL-05 · Filed Sep 1, 2026
Completed
Current Owner
Naomi Castellano
Manager
Requested Credit
$2,365.74
Approved Amount
$2,365.74
Required Authority
Manager
Invoiced Amount
$2,715.61
Review Details
System / Adjudication Result
- System Recommendation
- Approve
- Matched rule
- Rebill / wrong-account rule
- Explanation
- Rebill / wrong-account approval rule matched.
Key evidence
- Current account / customer branchSource: OneLook
- CUS-PACIFIC
- Rebill context
- Not available
- Customer descriptionSource: Customer submission
- Please rebill this charge to the correct account.
- SubmissionSource: Customer submission
- SUB-26-0315 · Portal · Sep 1, 2026, 9:15 AM
Result Match
Supporting data
Submission & Account+−
- Initial dispute submissionSource: Customer submission
- SUB-26-0315 · Portal · Sep 1, 2026, 9:15 AM
- Submission ID
- SUB-26-0315
- Intake channelSource: Customer submission
- Portal
- Submission date/timeSource: Customer submission
- Sep 1, 2026, 9:15 AM
- Original descriptionSource: Customer submission
- Please rebill this charge to the correct account.
- Account IDSource: OneLook
- CUS-PACIFIC
- Customer branch IDSource: OneLook
- CUS-PACIFIC
- Customer return addressSource: OneLook
- 15 Market St, Portland OR 97214
- Delivery addressSource: OneLook
- 15 Market St, Portland OR 97214
Contract & Terms+−
- Applicable contractSource: Salesforce
- Pacific Pet Supply Regional
- Relevant amendmentSource: Salesforce
- Not available
- Contracted dispute periodSource: SharePoint
- 45 days
- Filing windowSource: SharePoint
- Through Sep 27, 2026, 9:15 AM
- Contract discounted ratesSource: SharePoint
- 10% · $6.80 / pkg
- Relevant effective datesSource: SharePoint
- Invoice date Aug 13, 2026
Package & Measurements+−
- Package measurements
- Not available
Charges & Pricing+−
- Disputed charge
- Rebill to another account
- Charge codeSource: SSRS
- RBL-05
- Billed pricingSource: SSRS
- $2,715.61
- System pricingSource: vPOX
- $7.10 / pkg
- Contracted pricingSource: SharePoint
- $6.80 / pkg
- Fuel rate / schedule
- Not available
- Zone
- Not available
- Effective rate periodSource: SharePoint
- Invoice date Aug 13, 2026
Reference Data & Sources+−
- Initial dispute submissionSource: Customer submission
- Customer submission
- Delivery addressSource: OneLook
- OneLook
- Contract and list lookupsSource: SharePoint
- SharePoint
- Applicable contractSource: Salesforce
- Salesforce