OnTracDisputes
ManagerNaomi Castellano

DR-26-041372

Northwind Apparel · CUS-NORTHWIND · Invoice INV-5434443 · Charge RES-07 · Filed Sep 6, 2026

Under ReviewPeer Review
Current Owner
Tomás Reyes
Senior
Requested Credit
$4,180.00
Approved Amount
Pending decision
Required Authority
Manager
Invoiced Amount
$4,180.00

Review Details

System / Adjudication Result
System Recommendation
Approve
Matched rule
Residential address validation
Explanation
Delivery address appears on the applicable approved-address list.
Key evidence
Delivery address
Source: OneLook
4410 Cottonwood Ln, Bozeman MT 59718
Approved-address-list lookup
Source: SharePoint
On the approved list
Applicable list / effective date
Not available
Result On list
Supporting data
Submission & Account+
Initial dispute submission
Source: Customer submission
SUB-26-0326 · Portal · Sep 6, 2026, 9:15 AM
Submission ID
SUB-26-0326
Intake channel
Source: Customer submission
Portal
Submission date/time
Source: Customer submission
Sep 6, 2026, 9:15 AM
Original description
Source: Customer submission
This delivery should not have been billed as residential.
Account ID
Source: OneLook
CUS-NORTHWIND
Customer branch ID
Source: OneLook
CUS-NORTHWIND
Customer return address
Source: OneLook
4410 Cottonwood Ln, Bozeman MT 59718
Delivery address
Source: OneLook
4410 Cottonwood Ln, Bozeman MT 59718
Contract & Terms+
Applicable contract
Source: Salesforce
Northwind Apparel Master 2025
Relevant amendment
Source: Salesforce
Amendment 2
Contracted dispute period
Source: SharePoint
90 days
Filing window
Source: SharePoint
Through Nov 15, 2026, 9:15 AM
Contract discounted rates
Source: SharePoint
18% · $8.40 / pkg
Relevant effective dates
Source: SharePoint
Invoice date Aug 17, 2026
Contract discounted surcharges
Not available
Package & Measurements+
Package measurements
Not available
Charges & Pricing+
Disputed charge
Invalid charge
Charge code
Source: SSRS
RES-07
Billed pricing
Source: SSRS
$4,180.00
System pricing
Source: vPOX
$8.40 / pkg
Contracted pricing
Source: SharePoint
$8.40 / pkg
Fuel rate / schedule
Not available
Zone
Not available
Effective rate period
Source: SharePoint
Invoice date Aug 17, 2026
Reference Data & Sources+
Initial dispute submission
Source: Customer submission
Customer submission
Delivery address
Source: OneLook
OneLook
Approved-address-list lookup
Source: SharePoint
SharePoint
Applicable contract
Source: Salesforce
Salesforce